With our personalized mailbox services, you get package acceptance from all carriers, a real street address and email or text notification. Plus, we'll keep your packages secure until you're ready to pick them up.
Here's what you get:
- A street address, not a P.O. Box number
A street address can provide a professional image for your business.
- Pick up your mail when it’s convenient for you. Your mail and packages stay-safe and confidential.
- Package acceptance from all shipping carriers
We accept packages from all carriers, so you’ll never miss a delivery.
- Package and mail receipt notification
We can text or email you when your mail and packages arrive.
- We’ll hold your packages in a secure location for pick up at your convenience or forward them to you, wherever you are.
- Call-in MailCheck
Save time. Save a trip. Call us to find out if you have mail.
Mailboxes Frequently Asked Questions
What is the difference between a mailbox at STPP and a PO Box at the post office?
With a mailbox at STPP, you get a real street address, not a P.O. Box number. If you’re a business owner, having a real street address as your mailbox can provide you with a professional image for your business. STPP also offers many additional services that the post office does not, services like package acceptance from all carriers, package notification and Call-in MailCheck, all aimed to save you valuable time.
What does my mailing address look like?
Your mailing address will be the address of STPP, with either PMB (private mailbox) or the pound symbol (#) designating your individual box. Instead of “STPP,” your name appears first.
PMB XXX or # XXX
12345 Somewhere Street
Some City, Some State Some ZIP
What mailbox sizes do you offer?
STPP offers various mailboxes sizes. Contact us today to find out what’s available.
How do I open a mailbox?
Contact STPP to discuss the steps to opening a mailbox. You will need to provide two valid forms of identification, one of which must include a photograph.
What is a mailbox service agreement?
The mailbox service agreement is an agreement between STPP and the primary box holder for the duration you receive mail at that location. Contact us for more information on getting started.
How much does a mailbox agreement cost?
Contact STPP for pricing.
What is the minimum length of an agreement?
Contact STPP for details.
How much mail can I receive at my mailbox?
STPP can help you determine the size of mailbox best suited for your needs. Contact us for details.
What happens if I receive more mail than can fit in my mailbox?
If you expect a continued increase in the volume of mail you receive, you may wish to upgrade to a larger mailbox better suited for your needs. Contact STPP for details.
Can I receive packages in my mailbox? From other carriers?
You can receive packages from any carrier with your mailbox agreement.
Can you hold my mail if I am away?
Yes. STPP offers mail-holding services for mailbox holders. STPP can hold your mail for you until you return from a long business trip or a relaxing vacation. Additional charges may apply.
Can I call to check if I have mail?
Yes. STPP offers Call-in MailCheck for mailbox holders. Save time. Save a trip. Call us to find out if you have mail.
When can I pick up my mail?
If you are a mailbox holder, you can pick up your mail whenever it’s convenient for you. Our locations keep your mail secure.
Can other people receive mail at my mailbox?
You can add the names of individuals authorized to receive mail at your mailbox. Each recipient will need to provide two valid forms of identification in order to complete the mandatory PS Form 1583.
Can other people pick up my mail at my mailbox?
Yes. You can permit people to pick up your mail by lending them the key to your mailbox. Possession of the mailbox key shall be considered valid evidence that the possessor of the key is duly authorized to remove any contents from the mailbox.